Wedgewood will be closed on Thanksgiving Day, November 28th. We will reopen on Friday, November 29th.
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FAQs for Veterinarians

Veterinary Practices

Sign in to view pricing and to order or prescribe.

Animal Owners

We can let your veterinarian know that you are interested in our compounded medications.

What is FDA GFI #256?

How can I prescribe or order from Wedgewood Pharmacy?

What phone number should we give our clients to reach Wedgewood?

When are your Customer Care Specialists and Pharmacists available?

Do you ship throughout the United States?

Where can I get price information?

Can you ship directly to me for office use? Can I legally dispense compounded medications to my patients from my office?

Can you ship directly to my clients?

We forgot our username and/or password. How can we reset it?

Can I create 1 account for the entire practice?

How can we access our invoices?

How long will it take to receive my order? How can I track it?

How do you ship compounded preparations that require refrigeration?

Why didn't I receive my full order?

What information is required when faxing in a prescription?

I submitted a prescription to bill and ship directly to my patient. What can I tell them to expect as far as next steps?

Our practice is Tax Exempt, why were we charged tax?

What does it mean when a preparation is showing as "Temporarily Unavailable"?

I am unable to find the preparation I am looking for on your site. Does that mean you can't compound it?

Can I add refills to a Vetsource script through your website?

I have a compounded medication that is past its “Do Not Use Beyond” date. Can I still use it?

Is Wedgewood Pharmacy accredited?

Is compounding legal? Who regulates compounding?

Is a compounded medication the same as a generic drug?

Is compounding always an appropriate treatment option?

How do you ensure quality?

Can you prepare a medication that is not available commercially?

What is a 503B Outsourcing Facility?